Shipping & Returns
All our jewelry is made to order. Please allow 2-10 business days for your piece to be made.
After your purchase is made and ready to ship the following rules and rates apply.
For each address within the United States, the following charges apply:
Ground shipping: $15. Please allow 4-5 business days.
Express shipping: $20. Please allow 3-4 business days. Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee.
Next-day delivery: $30 without signature confirmation or $35 with signature confirmation. Orders placed before 3:00PM EST Monday through Friday will be delivered on the following day, including Saturdays where Saturday delivery service is available. Sunday and holiday delivery is not available. Next-day delivery is not offered for watches or engraved items.
Easy Returns & Exchanges
How To Return An Item
Purchases made on solomeinajewelry.com may be returned by mail to Solomeina Jewelry 244 5th ave, s270, NY NY 10001.
Unworn or unaltered merchandise may be returned.
With the original receipt, a credit will be issued in the original form of payment.
With the original receipt, price adjustments will be honored within 10 days of the purchase and issued in the original form of payment.
Cash returns over $150 dollars may require a mail check.
Without a receipt, a store credit will be issued for the current selling price.
We will process your refund within approximately 10 days of receiving your merchandise and we will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.
Upon receipt of returned goods, Solomeina Jewelry reserves the right to deny refund if the merchandise does not meet return policy requirements. You will be refunded the shipping cost only if the return is a result of a manufacturer error or a shipping error on our part.